Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the UrbanRide website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Company Information
UrbanRide is a scooter rental company based in Singapore. Our company email is billing@urbanridetop.com and our phone number is +65 6730 3395. Our address is 581 Orchard Road voco, Level 24 Orchard, Singapore 238883.
2. Services
UrbanRide offers scooter rental services in Singapore. Our scooters are available for rent at various locations throughout the city. By using our services, you agree to comply with all applicable laws and regulations.
3. Eligibility
To use our services, you must be at least 18 years old and have the legal capacity to enter into a contract. By using our services, you represent and warrant that you meet these requirements.
4. Rental Agreement
When renting a scooter from UrbanRide, you will be required to sign a rental agreement. This agreement outlines the terms and conditions of the rental, including the rental period, fees, and responsibilities of the renter. By signing the rental agreement, you agree to comply with all terms and conditions stated.
5. Rental Fees
The rental fees for our scooters are listed on our website and may vary depending on the rental period and location. By renting a scooter from UrbanRide, you agree to pay the rental fees in full and on time.
6. Security Deposit
A security deposit is required when renting a scooter from UrbanRide. This deposit will be refunded upon the return of the scooter in its original condition. Any damages or loss of the scooter may result in a deduction from the security deposit.
7. Safety and Responsibility
By renting a scooter from UrbanRide, you agree to operate the scooter safely and responsibly. This includes following all traffic laws and regulations, wearing a helmet at all times, and not operating the scooter under the influence of drugs or alcohol.
8. Liability
UrbanRide is not liable for any accidents, injuries, or damages that may occur while using our services. By using our services, you agree to release UrbanRide from any liability for such incidents.
9. Cancellation and Refund Policy
If you need to cancel your scooter rental, please notify us at least 24 hours in advance. Refunds will be issued in accordance with our cancellation policy, which can be found on our website.
10. Changes to Terms and Conditions
UrbanRide reserves the right to modify or update these Terms at any time without prior notice. By continuing to use our website and services, you agree to be bound by the updated Terms.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us at billing@urbanridetop.com or +65 6730 3395.
Thank you for choosing UrbanRide! We hope you have a safe and enjoyable experience with our scooter rentals.